Return and Exchange Policy
Last Updated: 1/18/2023
Thank you for shopping at https://www.piecesofjamaica.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pieces of Jamaica Located at 1915 NE 45th Street Suite 107, Fort Lauderdale, FL 33308, Florida, US.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to https://www.piecesofjamaica.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
General Return Policy
All Items are eligible for return and will be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
If applicable, we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address: 1915 NE 45th Street Suite 107, Fort Lauderdale, FL 33308. Please make sure to include the return slip in the package.
Refund Policy
In order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
Product must be returned in its original packaging
Product must have the receipt or proof of purchase
Aside from these conditions there are product that can be returned but are not refundable as stated in the following:
If the product you have received which turns out to be defective or otherwise of poor quality (save for direct warranty products which are discussed below), please notify us as soon as reasonably possible after you become aware of the defect or poor quality.
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
Unfortunately, product that were marked as a gift when purchased is not allowed to be Returned or Exchanged.
Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.
How to Initiate a Return
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: poj@islandsyndicate.com
You will be updated for the Return Status through the EMAIL, provided that contact information is recorded to us.
Generated by ReturnGO policy tool.